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100% GUARANTEE

100% GUARANTEE

If you're not happy with the jewelry you've selected or received as a gift, you may return it with no questions asked. Merchandise in original condition may be returned or exchanged within 30 days of purchase with original receipt unless otherwise marked. Any merchandise special ordered, custom made or altered at the customer's request is not returnable. We will also replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

Lifetime Diamond Upgrade

Lifetime Diamond Upgrade

As your love grows over time, your diamond can too! When you're ready to upgrade, we'll allow you the full original purchase price of your diamond toward the purchase of another diamond of greater value.

APPRAISAL SERVICE

APPRAISAL SERVICE

It is important to insure your jewelry against loss, but its value can fluctuate over time as the value of diamonds, gems and precious metals change. Waterfall Jewelers will provide a free appraisal evaluation with every qualifying purchase as well as a free update of that appraisal every five years so you can keep your policy up to date. Our GIA and AGS certified insurance appraisers can also evaluate other jewelry not purchased at Waterfall Jewelers for a varying fee.

40 YEARS IN BUSINESS

40 YEARS IN BUSINESS

The owners and staff of Waterfall Jewelers are especially proud to have been in business since 1979 and to be considered one of Oakland County™ most respected jewelry stores. For over three generations, we have made every effort to bring you the most outstanding selection of diamonds and fine jewelry at competitive prices and the very best in service now in two locations, Waterford and White Lake.

Our Services

Our Services

Services offered at Waterfall Jewelers include on-site jewelry repair and diamond setting by master jewelers, watch repair, engraving, pearl restringing, personal shopping services, custom design and insurance and estate appraisals by AGS Certified Gemologist Appraisers.

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Shop our top designers

SHOP OUR TOP TIMEPIECE BRAND

ABOUT US

Waterfall Jewelers was founded in 1979 by Thomas F. Brown Sr. and has remained a family owned and operated business ever since. What sets us apart from other jewelers is our commitment to our customers. You're at the center of everything we do! Keeping our customers needs in mind we staff only the best employees, source the best brands, and offer a unique set of services to ensure that all of your jewelry needs are met. Whether you're looking to design that custom jewelry piece that you've always dreamed about or need help repairing a family heirloom, you can rely on us.

COMMUNITY INVOLVEMENT

The concept is quite simple. We choose a LOCAL charity each month and instead of charging you $5-$10 for a watch battery and installation, we encourage a donation to a local organization in need. Other services such as watchband sizing, cleaning, polishing, inspection of ring, and other small repairs are also done at no charge.

Not only does this program raise money for charities but it also raises awareness of the needs of charitable groups within our community. Along with the donation canister, literature about the organization is prominently displayed and available for customers to review. This unique approach enables our customers to donate and learn about the special needs of our community.

By getting a free watch battery at Waterfall Jewelers, you are helping support our local community and charities in need!