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Personal Shopping

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100% GUARANTEE

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100% GUARANTEE

If you're not happy with the jewelry you've selected or received as a gift, you may return it with no questions asked. Merchandise in original condition may be returned or exchanged within 30 days of purchase with original receipt unless otherwise marked. Any merchandise special ordered, custom made or altered at the customer's request is not returnable. We will also replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

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Lifetime Diamond Upgrade

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Lifetime Diamond Upgrade

As your love grows over time, your diamond can too! When you're ready to upgrade, we'll allow you the full original purchase price of your diamond toward the purchase of another diamond of greater value.

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APPRAISAL SERVICE

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APPRAISAL SERVICE

It is important to insure your jewelry against loss, but its value can fluctuate over time as the value of diamonds, gems and precious metals change. Waterfall Jewelers will provide a free appraisal evaluation with every qualifying purchase as well as a free update of that appraisal every five years so you can keep your policy up to date. Our GIA and AGS certified insurance appraisers can also evaluate other jewelry not purchased at Waterfall Jewelers for a varying fee.

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40 YEARS IN BUSINESS

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40 YEARS IN BUSINESS

The owners and staff of Waterfall Jewelers are especially proud to have been in business since 1979 and to be considered one of Oakland County™ most respected jewelry stores. For over three generations, we have made every effort to bring you the most outstanding selection of diamonds and fine jewelry at competitive prices and the very best in service now in two locations, Waterford and White Lake.

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Our Services

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Our Services

Services offered at Waterfall Jewelers include on-site jewelry repair and diamond setting by master jewelers, watch repair, engraving, pearl restringing, personal shopping services, custom design and insurance and estate appraisals by AGS Certified Gemologist Appraisers.

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40th Birthday Celebration

HAPPY BIRTHDAY TO US as we celebrate 40 years of service in our Beautiful Community! We have 40 gifts to give away as a thank you for your ongoing support and love for Waterfall!

We are celebrating by giving away 40 pieces of jewelry for our Birthday month! Starting today, October 1, we will be drawing one or two lucky winners daily to receive a special gift. So watch our Facebook & Instagram pages to see which pieces you could win! Stay tuned for our live drawings each day!

Don't have an entry in our box yet? Stop at our White Lake or NEW Waterford location to submit your name into the drawing! All entries will be eligible for a $4,040.40 WATERFALL JEWELERS Shopping Spree! The winner for this glorious give away will be drawn on 11/1.

AN OPEN LETTER TO THE COMMUNITY FROM THE BROWN, STRONG & ETTINGER FAMILIES

Over the past 40 years, you have shared many of your special memories with us. We’ve laughed together and, at times, cried together. You’ve allowed us to share in life’s special milestones with you…weddings, birthdays, anniversaries, new babies, graduations, promotions and retirements.

You’ve allowed us to transform a business of selling into a business of relationships with people who are dear to our hearts.

It is now time for us to share a special moment in our family’s lives with you.

Waterfall Jewelers opened on October 1, 1979. It was such a happy time for our family as our father and grandfather, Tom Sr., after managing another chain of stores for many years had always dreamed of opening a store of his own. A store serving the community in which our family lived and loved. In 2010, just over 30 years later, the third generation would help to open Waterfall Jewelers II, marking another milestone in the history of Waterfall Jewelers and our family.

This month, we are celebrating our 40th anniversary and the grand opening of our new, free standing Waterford location. This new, larger store will allow us to expand our service department and our showroom, offering more to you, our customers. We believe this is a wonderful move for us, for our employees, and for you and your families.

We would like to extend our most sincere Thank You for your continued loyalty, support and friendship which has made this wonderful opportunity possible.

We are looking forward to the next 40 years and all the new memories they will bring.

Sincerely,

Your Waterfall Family

Tom, Chris and Joe, Mark, Andy and Christi, Joe, Holly, Al, Dawn, Deanna, Tyra, Nick, Courtney, Monica, Grace, Megan, Eileen, Heather, Colleen, Larry, Meghan, Matt, Glenn, Melinda, Christie, Rachel, Shaunna, Armen, and Dave

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